📋 Legal Documents

Shillong Board Terms & Conditions –
Your Rights & Responsibilities

Please read these Terms & Conditions carefully before using Shillong Board. This document defines the legal relationship between you and Shillong Board.

Last Updated: January 2026 Version 3.2
Important: By creating an account on Shillong Board, you agree to all of these terms and conditions. Please read the full document before you start using the platform.
Section 01

General Terms & Definitions

These Terms & Conditions ("Terms") Shillong Board and any user of this platform ("you" or "Member") constitutes a legally binding agreement. Please read these Terms and Conditions carefully before using the Shillong Board website, mobile app, or any of its services.

Shillong Board An internationally licensed online betting and gaming platform where users can enjoy Sports Betting, Live Casino, and a range of other gaming services.

Key Definitions

  • "Platform" – All digital services provided by Shillong Board, including the website and mobile application.
  • "Member" – The person who has registered an account on Shillong Board.
  • "Bet" – A wager placed using real money or credits on the outcome of an event.
  • "Balance" – The total amount of funds in your account.
  • "Bonus" – Promotional credits or benefits provided by Shillong Board.
Important Note
Shillong Board may update these Terms & Conditions at any time. Members will be notified of any changes via email or in-app notification.
Section 02

Account Registration & Eligibility

Shillong Board– To open an account, the following eligibility criteria must be met:

  • You must be 18 years of age or older.
  • You are registering voluntarily and with full awareness.
  • You are not a resident of any country where online betting is prohibited.
  • Only one account per person is permitted.

You are required to provide accurate and truthful information at the time of registration. Shillong Board reserves the right to carry out identity verification (KYC) at any time. Registering with false information may result in account termination and forfeiture of any balance.

Account Security

It is your responsibility to keep your password and login credentials confidential. Allowing anyone else to access your account is a violation of our Terms & Conditions. If you notice any suspicious activity on your account, contact the Shillong Board support team immediately.

18+ Years One Account Accurate Information KYC Verification
Section 03

Betting Rules

Shillong BoardThe following rules apply to placing bets on . Once a bet is confirmed, it cannot be cancelled — so please verify all details before submitting.

Bet Acceptance

Shillong Board reserves the right to void any bets placed on erroneous odds resulting from system or human error. Where clearly incorrect odds are identified — abnormal compared to market rates — the relevant bets will be cancelled and stakes refunded.

If a Match is Cancelled

If a match is cancelled, postponed, or not completed for any unforeseen reason, and the result is not determined within 48 hours, the bet will be declared void and the stake will be refunded.

Live Betting

Odds change rapidly during Live Betting. The odds displayed at the time a bet is confirmed are the ones that apply — any subsequent changes will have no effect.

Please Note
Any account found to have prior knowledge of match results or involvement in match fixing will be permanently banned.
Section 04

Financial Transactions & Payment Policy

Shillong Board-'s deposit and withdrawal policies are detailed below. All financial transactions are processed through secure, encrypted channels.

Deposit Policy

  • Minimum deposit: ৳300.
  • Deposits are generally instant and credited to your balance within 15 minutes at most.
  • Only your own payment methods may be used.
  • Using a third-party payment method may result in account suspension.

Withdrawal Rules

  • Minimum withdrawal: ৳500.
  • Withdrawals must be made using the same payment method used for the deposit.
  • KYC must be completed before your first withdrawal.
  • Shillong Board may delay or cancel withdrawals in cases of suspicious transactions.
Processing Time
Standard withdrawals are processed within 5 minutes to 24 hours. VIP members receive priority and faster withdrawal processing.
Section 05

Bonus & Promotional Offer Terms

Shillong Board A variety of bonuses and promotional offers are available. Each bonus has its own terms and conditions, detailed on the offer page. General bonus terms are outlined below.

Wagering Requirement

Most bonuses come with a wagering requirement, meaning you must place a specified amount in bets before withdrawing bonus funds. For example, a ×3 wagering requirement on a ৳1,000 bonus means you need to wager ৳3,000.

General Bonus Terms

  • Each member may participate in any single promotion only once.
  • Bonuses can only be used for betting and cannot be withdrawn directly.
  • Expired bonuses will be cancelled automatically.
  • If bonus misuse is detected, your account may be suspended.
  • Shillong Board reserves the right to modify or cancel any promotion.
Validity: 7–30 days Wagering: ×3–×10 1 time per member
Section 06

Account Closure & Restrictions

You may voluntarily close your Shillong Board You may close your account by contacting support or submitting a closure request through Settings.

Account Closure by Shillong Board

Shillong Board reserves the right to suspend or permanently close your account in the following circumstances:

  • For violating the Terms and Conditions.
  • Registering with false information.
  • Operating multiple accounts.
  • Misusing a bonus or promotion.
  • Attempting match fixing or seeking any unfair advantage.
  • Violating anti-money laundering regulations.
Note
If an account is closed due to a breach of terms, any earned bonuses may be forfeited. However, your deposited funds are generally returned, provided no specific investigation is ongoing.
Section 07

Responsible Betting Policy

Shillong Board places responsible betting at the forefront of everything we do. We believe betting is a form of entertainment and should never be treated as a source of income.

We provide the following responsible gambling tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Close your account temporarily or permanently.
  • Cooling-Off Period: Take a break for anywhere between 24 hours and 6 months.
  • Reality Check: View your betting statistics at any time.
  • Betting History: View a detailed record of all transactions and bets.

If you or someone you know is struggling with a betting addiction, please reach out to our support team. For more information Responsible Gaming View the page.

Section 08

Dispute Resolution & Limitation of Liability

If you have a complaint, please first contact Shillong Board-'s support team. We aim to respond within 48 hours. If the issue remains unresolved, our formal dispute resolution process will be followed.

Limitation of Liability

Shillong Board is not liable for losses caused by technical errors, internet disconnections, or other external factors. However, if a bet is affected by a fault in our system, that bet will be voided and the stake refunded.

Applicable Law

These Terms & Conditions are governed by international gaming laws and the regulations of Shillong Board's licensing authority.

Contact
For any complaints or enquiries, please email us at: support@shillongboard.com

Why Trust Shillong Board?

The protections and benefits you receive by following our Terms & Conditions

Transparent Terms

Shillong Board has no hidden terms. Every rule is written in plain language so you always know exactly what to expect.

Secure Transactions

Every deposit and withdrawal is protected with bank-grade encryption. Your financial information is always secure on Shillong Board.

Fair Verification

The KYC process is fully impartial. Providing accurate information ensures quick verification and uninterrupted withdrawals.

Responsible Betting

All protection tools on Shillong Board — from deposit limits to self-exclusion — are available free of charge.

Fast Dispute Resolution

For any issues, the Shillong Board support team will endeavour to provide a resolution within 48 hours.

Licensed Service

Operating under an international license, Shillong Board complies with all regulations set by its governing authority.

Questions About the Terms & Conditions

Answers to the Most Frequently Asked Questions

Yes, Shillong Board may update its Terms & Conditions at any time. Members will be notified of significant changes via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If a withdrawal is attempted before the wagering requirement is met, Shillong Board may process the withdrawal using the real balance only, with the bonus balance removed. Any unused bonus remaining after expiry will be cancelled automatically.

Notify the Shillong Board support team immediately. The duplicate account will be closed. Reporting it honestly on your own reduces the risk of account termination. However, deliberately operating two accounts may result in both being permanently closed.

If your withdrawal is taking longer than usual, contact the Shillong Board support team. In most cases, delays are caused by incomplete KYC or a payment method that requires additional verification. Submitting the required documents typically resolves the issue quickly.

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